Info From The Stables is the data controller for the personal information we process in relation to your membership and website use.

We trade under the name Info From The Stables.Contact details are available in Section 12.

We collect the following categories of personal data:

a) Information you provide when purchasing a membership

• Name

• Email address

• Username and password

• Contact details

• Payment confirmation details (we do not store full card data)

b) Website account data

• Login history

• IP address

• Device/browser information

• Activity within the Members Area (to monitor access policy compliance)

c) Customer support communications

• Emails or messages you send to us

• Any details provided when requesting help

d) Technical data (automatically collected)

• Cookies

• Usage logs

• Analytics data

• Pages viewed and time on site

e) Payment processing

Payments are handled securely by third-party processors (e.g. PayPal), who act as independent controllers. We never receive or store full card numbers.

We use your information to:

Provide the service

• Create and manage your membership account

• Grant access to the Members Area

• Authenticate your login

• Prevent account sharing and misuse

Process payments

• Confirm payment status

• Maintain transaction records (for legal and tax purposes)

Communicate with you

• Send service updates

• Respond to enquiries

• Contact you about access or account issues

Website operation & security

• Monitor site performance

• Protect against unauthorised access

• Detect misuse or suspicious activity

Legal compliance

• Meet financial reporting obligations

• Comply with UK GDPR and other regulations

We do not use your data for automated decision-making or profiling related to credit, finance, or marketing predictions.

We rely on the following lawful bases under UK GDPR:

• Contract — to provide your membership and access to paid content.

• Legitimate interests — to secure the site, prevent misuse, and maintain service functionality.

• Legal obligation — to maintain financial and tax records.

• Consent — for optional cookies or marketing emails (if used).

By default, we do not send marketing emails.

If we ever introduce optional marketing updates:

• We will request explicit opt-in consent.

• You may unsubscribe at any time.

We never sell, rent, or trade your data.

We use cookies and analytics tools to:

• Maintain website functionality

• Load pages correctly

• Monitor traffic and performance

• Detect unusual access patterns

If your region requires it, a cookie banner or consent mechanism will be used.

Analytics may include anonymised or pseudonymised data.

We only share data with trusted providers when necessary, including:

• Payment processors (e.g., PayPal)

• Hosting providers and server security services

• Email service platforms

• Technical contractors working on site maintenance

These companies are required to comply with UK GDPR and may only process your data according to our instructions.

We do not share your data with racing organisations, bookmakers, or any third party for marketing purposes.

We retain personal data only as long as necessary to fulfil the purposes described:

• Membership account data — for the duration of your membership, then securely deleted after a maximum of 12 months.

• Transaction records — retained for 6 years (legal obligation).

• Email communications — typically up to 24 months unless deletion is requested.

• Analytics/cookie data — varies by tool, usually 3–24 months.

When data is no longer required, it is securely deleted or anonymised.

You have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Erase your data (“right to be forgotten”)

• Restrict processing in certain circumstances

• Object to processing based on legitimate interests

• Request data portability

• Withdraw consent (for any consent-based processing)

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any rights, see Section 12.

We use security measures to protect your data, including:

• Encrypted connections (HTTPS/SSL)

• Secure hosting environment

• Strong password policies

• Limited access to administrative systems

• Monitoring for suspicious login behaviour

However, no online platform is 100% foolproof. You are responsible for keeping your password confidential and not sharing your login details.

Some third-party providers (e.g., email or hosting services) may store data outside the UK.
Where this occurs, we ensure appropriate safeguards such as:

• UK Adequacy Regulations

• Standard Contractual Clauses

• Equivalent protection measures

We never knowingly transfer data to jurisdictions without protection.

If you have any questions or wish to exercise your rights, you can contact us at:

Email: infofromthestables@gmail.com
Subject line: “Data Protection Request”

We aim to respond within 30 days.

We may update this Privacy Policy occasionally to reflect changes in law or how we operate the Service.
The “Last updated” date will always show the latest version.